Last updated: Today

At LYA, your privacy and personal information are extremely important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our store, we may collect the following information:

Personal Information

• Name
• Phone number
• Email address
• Shipping & billing address
• Payment details (processed securely through payment providers)

Technical Information

• Device type and browser
• IP address
• Pages visited and browsing behavior
• Cookies and site usage data

This information helps us provide a better and safer shopping experience.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about purchases and updates
• Provide customer support
• Improve our website and services
• Prevent fraud and ensure security
• Send promotional emails or offers (only if you agree)

We never sell or rent your personal information to third parties.

Sharing Your Information

Your information may be shared only with trusted partners necessary to operate our business, such as:

• Payment gateways
• Shipping and delivery companies
• Website hosting and analytics providers

These partners only receive the information required to perform their services.

Cookies

Our website uses cookies to:

• Remember your preferences
• Improve website performance
• Analyze traffic and user behavior

You can disable cookies in your browser settings if you prefer.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, loss, or misuse.

However, no online system is 100% secure, so we encourage customers to keep their login details confidential.

Your Rights

You have the right to:

• Request access to your data
• Request correction or deletion of your data
• Opt out of marketing communications anytime

To request any of the above, please contact us.

Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page.